Instructor Led Training Frequently Asked Questions

Do I have to be online at specific times?

No. Our instructor led courses are broken down into weekly modules. As long as you can complete the assignments by the deadlines indicated in the course, your time online is up to you. Some courses may have specific times that the instructors will be available via chat rooms.  These chats are optional and are meant as an opportunity for you to discuss assignments and receive additional instruction.

How long will the assignments take?

Each weekly module of activities will take about 5 – 8 hours. The advantage to online training is that you can take as little or as much time as you need to learn the week’s materials prior to the module deadline.

Can I work ahead in order to finish sooner?

No. The instructors will lead the entire class of students through the materials one module at a time. Each weekly module automatically opens at 12:00 a.m. Eastern Time on Monday morning and closes at midnight Eastern Time on Sunday night, when the next module is opened. You will only be able to access the information for the current week’s module.

How will I be graded?

In general, you will receive credit for participation in discussion boards as well as your grades on weekly quizzes, exams, and any project work. A score of 80% or better is required in order to pass a course.
The grading scale for each course is listed in the Syllabus which is linked in the course’s introductory section.

What happens if I cannot complete the week’s assignments by the deadline?

You are responsible for managing your time so that the course’s deadlines are met. It is highly suggested that you log-on at least every few days and complete weekly modules in smaller sections rather than waiting until the deadline approaches and trying to do it all at once. Your instructor will
work with you throughout the course in order to keep you on track with the course’s activities.

How do I contact an instructor if I have questions?


Most courses have required discussion forums where students can discuss topics and ask questions about the materials. The instructors will regularly pose questions, add comments, and offer instruction in the forums. Instructors will also be available via e-mail and may post office hours when they will be available via chat rooms.

Do online courses qualify for POST or Commission credit?

That is up to the governing authority.  Most authorities do allow credit for online courses for competency based requirements. However, for credit based upon “contact hours of instruction,” online courses do not generally qualify.

What kind of software or hardware must my computer have?

IPTM’s online training is designed for systems that have a DSL or faster internet connection. You must also have the following software: Internet Explorer 9 or higher; Adobe Reader; Java; and Quicktime plugin. In addition, some courses may have specific needs that will be listed in the course description. For example, the Reporting Writing for Law Enforcement course requires students to submit papers in MS Word format. The At-Scene Traffic Crash/Traffic Homicide Investigations course requires the use of crash diagramming software that is supplied with the course materials.

What if I need technical support?

At the top of each webpage inside the Online Training Portal is a link to our technical support page. To request technical support for any problem, simply click the Trouble Ticket link and complete the online form with as much information on the problem as possible. A member of our technical support team will work to resolve
the issue as quickly as possible.

Last modified: Monday, July 3, 2017, 8:58 PM